I lost business today from a person who was in fear of me having to enter her house. After all, she conveyed, she would need to let the entire place air out for 48 hours before she could set foot in it again herself, so I was told to come back sometime when the novel coronavirus has blown over. Even my promise of mask-wearing and diligent handwashing couldn’t allay her fears. And so another good chunk of revenue went out the door.